The ROES Client may fail to install and launch on occasion. The causes can vary based on operating system or other factors external to your system. The native launch.msi file is a true Windows installer file and is secure signed by our company.
Some antivirus software may not consider our company name to be 'commonly found' in their application install list so could flash an alert about this. An installation guide can be found here. The install may fail if some portions of the process fail, and starting fresh is the best bet.
To do this, click Start and type in the field that appears just above it C:\ProgramData and press Enter. Scroll down in the window that opens to find the LOKTAHROES folder and delete it. Then re-execute the launch.msi file.